+1-855-211-0932 (ID:216022)
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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up window will show up. It contains comprehensive information about all the operations that you can carry out on that particular page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge collection of educational videos clarifying how to use our hosting Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, have a gaze at our comprehensive FAQ database, which contains questions asked by real users and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new articles in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our great team of customer support engineers available 24/7 and ready to help you with any question. Each trouble ticket you open will be responded to within 60 minutes (the average response time is just 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 216022

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com