Support and Help Channels
A one hour Inquiry Response Warranty
Our crew of technicians will try their best to respond to your assistance requests in about 1 hour. If, however, the difficulty you have come across requires help from the Administrators’ =Dept,= we will send the ticket to the administrator on shift and will write a reply to notify you.
Qualified Tech Help And Support Service
Our tech assistance Department will be on shift for you 24/7/365 to to reply to all help inquiry tickets that you send. We offer client assistance for the applications that are pre–installed on your server. These include our custom designed Web Control Panel, the selected OS and the server management panel (depending on the VPS type).
An Intuitive Help Zone
A comprehensive and constantly updated collection of articles is integrated into our custom–built Web Control Panel. It provides quick tips about how to execute all of the important website administration tasks. The Help section supplies descriptive how to tutorials and step by step video guides. You can reach the Help section by hitting the Help or Video buttons in the right side of each Control Panel section.